Thank you for shopping with The Grand Gold Jewellery. We're committed to ensuring a smooth and timely delivery experience for every order. Please take a moment to review our shipping policy.

1. Order Processing

1.1 Order Confirmation

Once you place your order with The Grand Gold Jewellery, you'll receive an email confirmation with all your order details. Please review the information and reach out to us immediately if any corrections are needed.

1.2 Processing Time

All orders are processed within 7–10 business days from the date of confirmation. Please note: custom or personalized jewellery may take a bit longer to process. We'll keep you informed throughout.

2. Shipping Options

2.1 Domestic Shipping (India)

We offer free standard shipping across India. For express delivery or special requests, additional charges may apply and will be shown during checkout.

2.2 International Shipping

The Grand Gold Jewellery does offer international shipping. Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

3. Shipping Costs

3.1 Shipping Rates

Shipping is free within India on all orders. For international shipping, rates are calculated at checkout based on your location and order details.

4. Delivery Timelines

4.1 Estimated Delivery

Delivery times vary by location and shipping method. Estimated delivery dates will be displayed at checkout. All the products will be estimated delivery timeline between within 10-21 working days

4.2 Unexpected Delays

While we strive to deliver every order on time, delays may occur due to factors beyond our control, including weather conditions, courier service disruptions, or customs processing.

5. Order Tracking

5.1 Tracking Details

Once your order ships, we'll send you an email with a tracking number so you can follow your package every step of the way.

6. Shipping Address Accuracy

6.1 Important

Please ensure all shipping information entered at checkout is accurate and complete. The Grand Gold Jewellery is not responsible for delays or lost orders due to incorrect or incomplete address details.

7. Shipping Confirmation

7.1 Confirmation Email

As soon as your order is shipped, we'll send you a confirmation email that includes your tracking link and estimated delivery time.

8. Need Help?

We're here for you! If you have any questions about shipping or your order status, feel free to reach out:

• 📧 info@thegrandgold.com
• 📞 +91 9567455916